Jessica Shea

About Jessica Shea

Throughout my time in the tech industry, I’ve focused on honing my program and people management skills in business operations, user success, and leadership roles. I bring a unique blend of people skills, strong personal energy, and unparalleled attention to detail to everything I do. I create checklists for my checklists and excel at herding cats. Semi-related, I also enjoy looking at pictures of cats. Yay, internet!I specialize in gaining buy-in, improving process and pipelines, creating organization from chaos, and transforming teams into well-oiled machines. If I had a superpower, it would be communication. I’m well-versed in interacting with creative and technical disciplines alike, along with management, executives, fans, and customers.Looking for someone who\'s traditional, straight-laced, and plays it by the book? I’m not it. Want someone who diligently chases details across the team, spreading unbridled passion and enthusiasm along the way, while simultaneously rocking the house? Now you’re speaking my language!Key competencies:• Effective Planning: Results focus, goal setting, prioritization, risk management, problem solving• Leadership: Vision setting, team building, conflict resolution, decision making, coaching & mentoring• Communication: Writing, clarity, consistency, reporting, empathy• Strategy: Analysis & assessment, gaining buy-in, operationalization, stakeholder managementContact me at J••••••••@gmail.com.

Experience

1. Senior Business Manager, Microsoft

   TEKsystems

   Apr 2023 — Present · Redmond, WA, US

   Leads the Rhythm of Business strategy, driving operational efficiency and effectiveness.• Designs and executes comprehensive end-to-end programs that enhance organizational health.• Orchestrates the Director’s internal communication strategy, ensuring clarity and alignment.• Produces compelling marketing assets for internal presentations, MBR/QBRs, and ad-hoc meetings, driving engagement and impact.

Skills

• General Awesomeness
• Social Networking
• Social Media Measurement
• Facebook
• Customer Service
• Wordpress
• User Experience
• Content Strategy
• Social Media Marketing
• Web Content Creation
• Community Sites
• Operations Management
• Web 2.0
• Marketing
• Google Analytics
• Blogging
• Digital Media
• Game Development
• Video Games
• Content Management
• Social Media
• Microsoft Office
• Management
• Community Management