Jessica Spencer

Experience

1. Business Development Manager

   CoolSys - Refrigeration and HVAC Systems

   Feb 2025 — Present · TX, US

   Sales Process Management: Handle the full sales process, from lead generation to closing, and manage the sales pipeline to meet annual targets.Market Research: Identify potential leads, under-served markets, and revenue opportunities aligned with the company\'s strategy.Customer Relationships: Build and maintain relationships with customers to drive profitable sales.Planning and Metrics: Collaborate with the VP of Business Development to develop and track a sales growth plan with specific metrics.Customer and Market Needs Assessment: Work with leadership to continuously assess and validate customer and market needs.Sales Processes and CRM: Adhere to approved pricing and sales processes, including keeping CRM software (Salesforce) up to date.Onboarding: Ensure successful customer onboarding, working with the Account Management team to transition new clients.Additional Duties: Perform other assigned duties and projects as required.

Education

• Austin Community College

  Business Administration and Management

  2014 — 2016

• Crockett High School

  Diploma

  2004 — 2008

Skills

• Process Improvement
• Organizational Effectiveness
• New Business Development
• Accounts Payable & Receivable
• Budgets
• Collaborative Problem Solving
• Employee Training
• Team Building
• Strategic Planning
• Sales
• Sales Management
• Event Management
• Inventory Management
• Time Management
• Management
• Leadership
• Coaching
• Supervisory Skills
• Training
• Customer Service
• Customer Satisfaction
• Customer Retention
• Customer Relations
• Telephone Skills
• Job Scheduling
• Research
• Technical Support
• Troubleshooting
• Data Entry
• Outlook
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Fundraising
• Marketing
• Social Media Marketing
• Advertising
• Event Planning