Jessica Gordon

Customer Success Leader | Driving Retention, Expansion & Strategic Growth | Team Development & Scalable Success Operations

Role
Team Lead, Customer Success at LodgeLink
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jessica Gordon

Experienced Manager with a demonstrated history of working in B2B SaaS, travel, executive meeting and beauty industries. Strong professional skills in customer success, end-to-end meeting management, event marketing strategy, media relations, procurement and contract negotiation. Experience leading and developing managers with a proven record of driving outcome across all stakeholder levels.Personally passionate about driving growth, developing strong and confident leaders, travel, photography and all things Philadelphia sports.

Experience

  1. Team Lead, Customer Success

    LodgeLink

    Jun 2023 — Present

Education

  • Syracuse University

    B.S., Public Relations, Marketing

    2006 — 2010

Skills

  • Cision
  • Facebook
  • Public Relations
  • Marketing
  • Media Relations
  • Press Releases
  • Microsoft Office
  • Event Planning
  • Indesign
  • Press Kits
  • Beauty Industry
  • Social Media
  • Photoshop
  • Publicity

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Jessica Gordon — Team Lead, Customer Success at LodgeLink in Chicago, IL, US | Unifers