Jessica Dapice
Group Technical Product Manager @UnitedHealth Group
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WORK HISTORY
Group Technical Product Manager @UnitedHealth Group
Frederick, MD, US
Led efforts to build and scale customer-centric, data-driven, high-quality solutions for the Corporate Services business unit within a large healthcare organization- Increased efficiency and traceability of customer service management through AI-integrated workflows and automations with 0-1 launch of Microsoft Dynamics 365 Customer Voice and Dynamics 365 Customer Service using the Power Platform suite of products- Increased clarity for stakeholders and developers alike as well as eased prioritization and requirements understanding for the team by launching a new product team intake process focused on understanding the root of problems and prioritizing based on impact- Improved transparency and trust between developers and stakeholders by launching a cadence of development reviews to demonstrate capabilities prior to production release rather than after.
EDUCATION
Towson University
Bachelor of Science - BS
SKILLS
ABOUT JESSICA DAPICE
Technical Product Manager specializing in data-driven healthcare solutions and analytics platforms. I bridge business strategy and technical execution, turning complex data into actionable insights for stakeholders.Core expertise: Healthcare data systems | B2B SaaS | API development | Cross-functional leadership | Stakeholder managementCurious about external customer-facing healthcare data products where I could leverage my technical fluency and healthcare domain knowledge to drive measurable customer outcomes.
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