Jessica Miller

Vice President Human Resources Business Partner @Falls Lake Insurance

Raleigh-Durham, NC, US

Oversee and direct core people functions including talent acquisition, talent management, employee relations and compliance. Manage a high performing, engaged and passionate team of 7 including HR Business Partners, Talent Acquisition Manager and recruiting professionals. Using data driven insights, contribute to the development of HR strategic initiatives that further business objectives and cultivate an employee-first culture. Key AchievementsAwarded top workplace recognitions year over year through implementation of best-in-class engagement projectsIncreased quality of internal talent and enriched the employee experience through the development of interactive career guides that improved the transparency of career mobility opportunitiesOversee and lead employee relations including investigations to prevent and mitigate organizational riskAutomated several HR processes included Employee Status Change Form and requisition formsConfigured a new succession planning module to improve identification of key role risks and internal talent availabilityIntegrated an HR shared services model across multiple U.S. business segments and international operations located in BermudaPartnered with the business on a successful launch of a new underwriting program in the state of California for the specialty admitted segment by recruiting talent and conducting the research necessary to be a compliant employer in that stateLaunched a manager training program to improve the skill sets of the leadership population and improve the overall employee experiencePartnered with Recruiting Manager to set annual initiatives to enhance the overall candidate experience Led winding down efforts for two business units upon completion of their saleConsulted with Compensation Director on the implementation of a new Short-Term Incentive Plan to tie individual performance to organizational objectives and improve line of sight between performance and rewards

Wake Technical Community College

Human Resources Continuing Education Course

University of Wisconsin-Milwaukee

Bachelor of Science, Criminal Justice

Madison College

Human Resources Certificate, Human Resources