Jessica M. Olimb
Program Manager
- Role
- Program Manager (Action Officer) at U.S. Customs and Border Protection
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Jessica M. Olimb
Executive communications and employee communications leader with 10+ years of experience…
Experience
Program Manager (Action Officer)
U.S. Customs and Border Protection
Jul 2025 — Present
Provide strategic counsel to executive leadership to align strategy, performance, and execution across a 200+ person organization, steering enterprise-wide initiatives that impact employees nationwide- Author executive-level communications (briefings, project plans, business cases, and talking points) that distill complex content into clear, actionable insights to secure stakeholder buy-in and empower timely decision-making- Drive cross-functional process improvements using quantitative and qualitative analysis- Identify gaps, redesign workflows, and standardize processes (process maps, standard operatingprocedures, matrices, and dashboards) to deliver measurable results- Lead short- and long-term planning by translating strategic insights into actionable plans, optimizingresource allocation, and improving operational performance through structured change management.
Skills
- Microsoft Office
- Marketing
- Westlaw
- Editing
- Social Networking
- Social Media
- Research
- Powerpoint
- Microsoft Excel
- Public Speaking
- Estate Planning
- Public Relations
- Customer Service
- Microsoft Word
- Legal Writing
- Legal Research
- Lexisnexis
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