Jessica Rich
Customer Service & Support Expert
- Role
- Logistics Fulfillment Center Associate at Amazon
- Location
- Fredericksburg, VA, US
- LinkedIn followers
- 500 followers
About Jessica Rich
Experienced customer service professional with over 15 years of expertise in building and…
Experience
Logistics Fulfillment Center Associate
Nov 2023 — Present · VA, US
Managed daily inventory operations, consistently processing an average of 500 items per day into warehouse stock. Utilize time-management to prioritize tasks and execute high volume activity while maintaining the quality of work Prepared customer orders with a focus on accuracy, achieving a packing error rate of less than 1%. Utilized barcode scanners proficiently, maintaining a scan accuracy rate exceeding 95%. Resolved technical issues with scanners, achieving a 95% first-time resolution rate and reducing downtime.
Education
Western Governors University
Bachelor of Science - BS, Health Information Management
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