Jessica Guerrero
Senior Account Manager | WorldStrides Higher Ed Custom Programs
- Role
- Senior Account Manager - Higher Ed at WorldStrides
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
Experience
Senior Account Manager - Higher Ed
Jul 2023 — Present · Austin, TX, US
Manage a portfolio of over 30 higher education programs across 20+ countries• Achieved a 80% year-over-year client retention rate through strategic relationship management and proactive program support• Collaborate with faculty and institutional partners to design and execute impactful international programs aligned with academic goals• Streamline program operations and communications, resulting in improved client satisfaction and reduced turnaround time for deliverables• Provide end-to-end account support, from program ideation to budget and proposal development to post-program reporting and evaluation• Partner cross-functionally with international ground teams, operations support, and the finance team to ensure seamless program delivery and client satisfaction
Education
Marietta College
Bachelor of Arts (B.A.)
2009 — 2013
Universitat de València
Study Abroad
2011 — 2011
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