Jessica McGinn Hidding

About Jessica McGinn Hidding

II’m a Senior Program & Delivery Leader with 15+ years of experience leading digital initiatives across agency and enterprise environments.Much of my work focuses on bringing structure to complex programs. I partner with executive stakeholders, lead cross-functional teams, and build delivery models that turn strategy into real, measurable results. Over the course of my career, I’ve managed multi-million-dollar portfolios spanning digital platforms, healthcare programs, ecommerce ecosystems, and enterprise marketing technology.I’m particularly interested in improving how teams deliver. That includes modernizing delivery governance, strengthening program visibility, and introducing practical tools—including AI—to streamline planning, documentation, and collaboration.Colleagues know me for calm leadership and structured change. I enjoy building strong client partnerships, mentoring emerging leaders, and creating team environments built on transparency, ownership, and a little bit of fun along the way.Areas of focus• Program & Portfolio Leadership • Digital Transformation Initiatives • Cross-Functional Team Leadership • Web, SaaS & Platform Delivery • Delivery Governance & Operating Models • AI-Enabled Delivery Workflows

Experience

1. Director, Client Delivery Management

   Simple A

   Mar 2023 — Present

   Own a $2M+ digital delivery portfolio, leading cross-functional teams across strategy, design, engineering, and marketing to deliver complex, multi-workstream digital initiatives.• Align executive stakeholders and clients around delivery strategy, contributing to 15%+ year-over-year portfolio growth while strengthening long-term account partnerships.• Designed scalable delivery frameworks and governance practices that improved forecasting accuracy, delivery health visibility, and margin performance across concurrent programs.• Lead distributed teams through high-visibility digital transformation initiatives spanning healthcare, enterprise marketing platforms, and digital modernization efforts.• Serve as the senior escalation point for delivery risk, implementing structured mitigation strategies to protect timelines, budgets, and client trust.

Education

• St. Catherine University

  Bachelor of Science - BS

  1998 — 2000

• University of Wisconsin-Stout

  Vocational Rehabilitation

Skills

• Email Marketing
• Process Improvement
• Customer Service
• Leadership Development
• Marketing
• Project Management
• Strategy
• Training
• Crm
• Cross-Functional Team Leadership
• Social Media
• Recruiting
• Program Development
• Management
• Program Management
• Leadership
• Sales