Jessica McColgin

Experience

1. Manager of Customer and Employee Engagement

   Puget Sound Energy

   May 2018 — Present · Bellevue, WA, US

   Puget Sound Energy is Washington state’s oldest local energy company, providing electric and natural gas service to over 1 million homes and businesses. PSE aspires to be a beyond net zero carbon energy company by 2045. At PSE, I lead a team that brings together our customer outreach, employee communications and engagement, crisis communication and employee volunteerism. And until recently also oversaw the company\'s media relations, community giving and our PSE Foundation. The customer outreach team engages with internal and external partners to share the benefits of PSE\'s products and services with customers, from small business energy assessments to bill pay assistance to employee volunteers. The employee communications team drives all internal communications, including the launch of the Diversity, Equity and Inclusion Roadmap and communications strategy for our COVID-prompted Corporate Crisis Management Team.

Education

• University of Bath

  MSc, Responsibility and Business Practice

  2007 — 2009

• University of North Carolina at Chapel Hill

  BA, International Studies, Environment, Spanish

  1999 — 2002

• Willamette University

  Certificate, Executive Utility Management

  2018 — 2018