Jessica Magnin
Customer Experience Team Leader @Schreiber Foods
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WORK HISTORY
Customer Experience Team Leader @Schreiber Foods
Green Bay, WI, US
EDUCATION
St. Norbert College
Bachelor of Arts (B.A.), Communication + Media Studies with an Emphasis in Business
ThePowerMBA
ThePowerMBA, MBA, Business Strategy, Entrepreneurship, Marketing, Innovation & Digital Transformation.
SKILLS
ABOUT JESSICA MAGNIN
11+ years of leadership, 9 years customer success and account management experience• Senior level insight and practice with nurturing and growing customer success portfolios, monitoring and influencing the development of customer success strategies, cross-functional collaboration, team leadership and collaborative efforts; responsibilities include account management and supply chain management tasks such as, inventory and resource management• Cultivate and maintain long-term relationships with clients including full-cycle strategic planning, ultimate execution, identifying optimization opportunities; including but not limited to administrative communication, standardized process documentation and repository aiding in internal customer support and resulting in external customer influence; promoting empathy and understanding of customer needs, passion for delivering exceptional customer experiences• Award winner of Customer Experience Award granted by external current client, 2022
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