Jessica Barr

About Jessica Barr

Experienced project management professional credited with combining program management…

Experience

1. Manager Idn Pmo (Baxter Acquired Hillrom)

   Baxter International Inc.

   Oct 2021 — Present

   Maintain individual communication with team members to monitor and provide feedback on their current and upcoming projects. Reviews PM status reports and other required documentation. Coach team members on positive customer interactions, time management issues, expense reporting and adherence to PM methodologies. Measure and track individual PM performance levels. Provide timely and effective performance feedback. Responsible for developing and delivering PMO specific on-boarding training, on-going training, and performance improvement plans for low performers. Engage regularly with Sales & Service leadership to monitor group effectiveness and process improvement. Responsible for monthly business reporting. Conduct team member reviews Responsible for creating and managing weekly revenue forecasts and participating in weekly revenue meetings. Participates in weekly scheduling meetings with Resource Manager to assign resources and adjust scheduling calendar based on PMO project schedule and changes. Creates and maintains project management documentation requirements. Continuously examine existing processes for improvement. Proactively identify areas of opportunity for the development and execution of new processes and problem-solving tools to improve the team’s effectiveness and efficiency. Solicit and report product improvement feedback from PMO to Product Management. Act as escalation point for PM issues regarding customer engagements including customer issues, technical questions, and resource issues. Engage necessary internal and external resources to resolve escalations.

Skills

• Event Planning
• Vendor Management
• Program Management
• Stakeholder Management
• Budgeting and Forecasting
• Recruitment and on-Boarding
• IT Project Lifecycle
• Cross-Functional Team Leadership
• Continuous Process Improvement
• Risk Management
• Process Improvement
• Software Documentation
• Leadership
• Management
• Business Process Improvement
• Microsoft Excel
• Marketing
• Pmp
• Microsoft Office
• Banking
• Crm
• Troubleshooting
• Organizational Effectiveness
• Quality Assurance
• Agile & Waterfall Methodologies
• Project Management
• Staff Training and Leadership
• Business Analysis
• Strategic Planning/Analysis
• Product Management
• Customer Relationship Management (Crm)
• Training
• Agile Methodologies
• Customer Service
• Analysis