Jessica Gross
AVP Voice Escalation Leader
- Role
- AVP Voice Escalation Leader at Synchrony
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jessica Gross
Perpetually inqusitive critically observant analytical thinker. Every business…
Experience
AVP Voice Escalation Leader
Jun 2024 — Present
Education
Wilmington University
Bachelor of Science (BS), Organizational Management
Wilmington University
Master of Arts - MA, Application of Justice
Wilmington University
Associate of Arts (AA), General Studies
Skills
- Credit Bureau
- Quality Assurance
- Credit Reporting
- Fcra
- Quality Improvement
- Task Management
- Default
- Internet Banking
- Quality Control
- Business Process Management
- Business Process Improvement
- Credit Cards
- Foreclosures
- Personal Bankruptcy
- Lean Six Sigma
- Collections
- Credit Reports
- Retail Banking
- Risk Management
- Banking
- Installment Loans
- Lines of Credit
- Chapter 7 & 13
- Process Improvement
- Six Sigma
- Credit
- Data Furnishing
- Data Furnishing
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