Jessica Graham
Senior Client Success Manager | Optimizing Returns for Large Corporations and their Shareholders | Skilled in Agile Execution & Cross-Functional Leadership |
- Role
- Senior Client Success Manager at Paycom
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jessica Graham
As a Senior Client Success Manager, I partner with clients to ensure successful outcomes by aligning strategy, execution, and ongoing support with their business goals. I’m known for proactively identifying risks, driving adoption, and coordinating cross-functional teams to deliver efficient, high-quality solutions.I focus on building trusted relationships, improving retention, and creating long-term value through clear communication, accountability, and results-driven execution.
Experience
Senior Client Success Manager
Oct 2023 — Present · Grapevine, TX, US
Oversee complex projects from initiation to completion, ensuring alignment with organizational objectives.•Develop comprehensive project plans, managing resources, timelines, and budgets.•Lead cross-functional teams, fostering collaboration and effective communication.•Identify and mitigate risks to ensure successful project delivery.•Maintain strong relationships with stakeholders, providing regular updates and addressing concerns promptly.•Drive continuous improvement by analyzing project outcomes and implementing best practices.
Education
Henderson State University
Bachelor of Arts (B.A.), Political Science and Government
2013 — 2016
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