Jessica Tran
Digital Merchandiser, Strategy & Operations | Nordstromrack.com
- Role
- Digital Merchandiser, Cross-divisional Strategy & Operations at Nordstrom
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jessica Tran
Hi there! I’m Jess. I have 8+ years of merchandising experience spanning digital merchandising, visual merchandising, and buying. My career began in the arts as a costume shop stitcher and costume designer for theater—my passion for clothing and storytelling has brought me into the world of e-commerce where I excel and thrive off strategy, site operations, and improving the customer experience. I hope to further my career in roles where I can continue to work both strategically and operationally.Happy to connect!
Experience
Digital Merchandiser, Cross-divisional Strategy & Operations
Aug 2022 — Present · Seattle, WA, US
Partner closely with Digital Merchandising leadership and Product Management to prioritize site initiatives that remove friction, improve product discoverability, and deliver a seamless customer experience across Search, Browse, and Navigation- Own end‑to‑end project communication and governance, delivering concise status updates and performance insights to senior leadership and enterprise merchandising teams- Develop and maintain scalable training, documentation, and enablement assets tailored to diverse audiences, improving operational consistency, adoption, and team effectiveness- Manage UAT and feature/process optimization for a 19‑person Digital Merchandising organization by creating documentation, establishing timelines, guiding testers, and circling back with Product Managers to review insights and drive informed iteration- Chosen as 1 of 12 participants organization-wide to be on the 2026 Nordstrom Engagement Action Team (NEAT), partnering with peers to identify opportunities and support initiatives aimed at improving the overall employee experience
Education
UC Center Paris
French Language and Literature
2013 — 2013
University of California, Santa Cruz
Bachelor of Arts (B.A.), Fine/Studio Arts
2010 — 2014
Skills
- Microsoft Office
- Social Networking
- Social Media
- Printmaking
- Apparel
- Editing
- Microsoft Word
- Outlook
- Theatre
- Powerpoint
- Microsoft Excel
- Research
- Google Docs
- Customer Service
- Styling
- Costume Design
- Film
- Alterations
- Stage
- Art
- Fashion
- Wardrobe
- Lightroom
- Photoshop
- Costumes
- Sewing
- Ecommerce
- Iwork
- Photography
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