Jessica Leavens
Quality Manager-vehicle Distribution Center @BMW Group US
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WORK HISTORY
Quality Manager-vehicle Distribution Center @BMW Group US
Oxnard, CA, US
Providing Exceptional Quality Control & Operations Support to Drive Growth. A strategic Quality Manager and previous Program Director serving as a detail-oriented and vision-driven leader implementing effective programs to drive engagement. A loyal employee with a collaborative attitude. An accomplished leader with exceptional business acumen and interpersonal skills, and a focused project management style ensuring a balanced approach to solution design, feasibility, and overall success. Providing excellent leadership with a proven record of achieving all necessary targets, and ensuring VDC efficiency.*The lead operational Quality Liaison for the US Market to TV-65 and all Manufacturing Plants regarding quality feedback*ISO 9001:2015 Management Representative and lead facilitator successfully meeting the highest standards for certification*Provide Continuous Improvement strategies, working with Management to define such activities and succeed in meeting all agreed upon deadlines *Coordinate the Corrective Action Process, lead Investigations, and follow up documentation*Conduct daily audits to ensure the VDC facility meets all BMW Group Standards *Prepare reports, investigate quality issues, and analyze data to determine effective strategies.*Liaison with Technical Services for research and validation of product or process that influence VDC’s operations*Establish and meet all KPI goals
EDUCATION
California State University, Northridge
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Los Angeles Pierce College
Associate's degree, Liberal Arts & Science, General
SKILLS
ABOUT JESSICA LEAVENS
As a current Quality Manager, I have a strong needs assessment skill set, and the ability to make effective, data-driven decisions in high-stake environments. An accomplished leader with an exceptional business acumen and interpersonal skills, and a focused project management style ensuring a balanced approach to solution design, feasibility, and overall success. Dedicated to a professional reputation built on collaboration, flexibility, performance, and integrity. Some of my core competencies include: Process Improvements Program Development/Execution Quarterly / Annual Reports & Auditing Employee Onboarding & Training Large Budget Monitoring Quality Control & Assurance Vendor Certification Tracking Estimate, PO & SLA Processing Preventative Maintenance Tracking for Equipment Effective Time Management & Operations Streamlining Cross-Team Collaboration / Internal & External Liaison Complex Problem Resolution & Troubleshooting I enjoy working in collaborative environments where I can both learn from and mentor others. I consistently focus on streamlining processes to ensure a positive customer experience and improve the bottom line.An accolade from a prior supervisor reads \"Jessica is highly collaborative with her colleagues and always shares work-relevant information tailored to the situation in a timely manner. She recognizes and develops different possibilities for action, even in unfamiliar environments and prioritizes topics and tasks with confidence and foresight. Jessica is extremely reliable; I can count on her to complete every task given, nothing will be left open. She has a positive attitude that is beneficial for the collaboration of the whole team.” When I’m not on the job, I enjoy traveling the globe, volunteering as a dance instructor, and spending time with my family and friends.
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