Jessica Brown
Manager of Member Services & Engagement
- Role
- Manager of Member Services & Engagement at Boma Northeast Ohio
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Jessica Brown
Meaningful relationships are at the heart of my work. I lead with integrity, prioritize…
Experience
Manager of Member Services & Engagement
Jun 2025 — Present · Independence, OH, US
Driving member satisfaction and organizational growth through strategic communications, programming, and relationship-building. I lead efforts to enhance member satisfaction and strengthen community connections. I develop and execute multi-channel marketing strategies—including web, email, social media, and print—to promote the BOMA\'s mission and programs. I plan and manage impactful events and initiatives tailored to member needs, while maintaining accurate membership data and ensuring smooth day-to-day operations. I also coordinate committee meetings, fostering collaboration and driving engagement across the organization.
Education
PennWest California
Bachelor of Arts (B.A.), Spanish Language and Literature/ Education
2003 — 2007
Skills
- Inventory Management
- Inventory Control
- Coaching
- Sales
- Time Management
- Planograms
- Merchandising
- P&L
- Retail
- Driving Results
- Budgets
- Recruiting
- Profit
- Store Management
- Customer Satisfaction
- Hiring
- Retail Sales
- Visual Merchandising
- Big Box
- Sales Operations
- Customer Retention
- Store Operations
- Customer Service
- Payroll
- Sales Management
- Leadership
- Customer Experience
- Management
- Forecasting
- Loss Prevention
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.