Jessica Fox Larussa
Lss Support Consultant 2 @Linkedin
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WORK HISTORY
Lss Support Consultant 2 @Linkedin
Omaha, NE, US
I am committed to delivering exceptional customer service through email and chat support, ensuring that I resolve member issues quickly and efficiently while also educating them about the product. I serve as a go to resource for both new and experienced team members, providing guidance and support whenever needed. Beyond my core responsibilities, I actively contribute to boosting team morale. I plan and organize team events and outings, regularly check in with colleagues to offer support, and strive to be a positive and motivating presence on the floor. I’ve also collaborated with fellow team members as part of the POC for our Account Center product and helped launch the LSS BelongIn team, contributing to initiatives like All Hands, recognition programs, and much more. Additionally, I’m on the Alpha team for our Dynamics integration and have mentored several new hires. I have also flexed to support the Strategic, LTS, and Member Safety teams when needed. For two years, I served as a Culture Champion at LinkedIn, where I helped promote the company’s values and culture. I played a key role in organizing numerous virtual events and look forward to being back in the office to host them in person. My passion for LinkedIn’s culture drives me to bring my best self to work and share that enthusiasm with others, both within my team and across the company.
EDUCATION
Iowa Western Community College
Associate of Arts (A.A.), General Studies/ University Transfer
Iowa State University
Bachelor of Science (B.S.), Hospitality Management
ABOUT JESSICA FOX LARUSSA
As an LSS Support Consultant 2 at LinkedIn, I partner with our sales teams and clients to provide solutions and support for our Sales Solutions products. With over six years of experience in customer service, hospitality, and marketing, I have developed strong skills in communication, problem-solving, collaboration, and client relationship management. I have also contributed to the growth and success of various organizations, such as Sheraton Omaha Hotel, where I booked over in catering and room revenue, and Ameristar Casino, where I coordinated marketing campaigns and events. My mission is to help people and businesses achieve their goals and reach their full potential, and I am passionate about learning new skills and technologies to enhance my performance and deliver value to our customers.
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