Jessica Kwan
Principal Consultant Leading Experience Design Teams @Capco
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WORK HISTORY
Principal Consultant Leading Experience Design Teams @Capco
Toronto, ON, CA
EDUCATION
University of Toronto
Human Biology
George Brown College
Advanced Diploma
SKILLS
ABOUT JESSICA KWAN
Currently a Principal Consultant for Experience Design at Capco Toronto. An experience design lead with a background in advertising, Jessica has deep SME knowledge in product design and works with multiple teams to deliver end-to-end strategy & digital experiences. She is a leader who believes in building a design team based on trust and candid, open, 2-way communications. By uncovering the design team\'s unique way-of-working, the client\'s business goals, and end-user needs, Jessica leads her team to create the most effective design solutions backed-with best practices, data, and user research. 🦉 night owl kid at heart honest & direct curious & humble In her spare time, Jessica enjoys designing cute cake-pops/treats or bento lunches, playing video games, bullet journalling, and adding to her many hobbies and collections. Specialties: Leadership • Experience/Product design SME • Accessibility SME • End-to-end digital program delivery • Strategic problem solving • Responsive digital design • Creative concept development • Integrated campaign development • Social media platforms Current & Past Clients: The Co-operator\'s • TD Bank • President\'s Choice Financial • Royal Bank of Canada • CIBC • Canada Post • FCA Chrysler • WestJet • Home Depot • Rogers • PayPal • BMO • Airmiles • LG • Nestle • Dairy Queen
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