Jessica Torres
Senior Customer Success Manager- Bilingual | SEO, SaS, Renewal Management
- Role
- Senior Customer Success Manager at Supermetrics
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jessica Torres
As a Client Success Manager, I thrive at the intersection of customer experience, digital strategy, and business growth. With a diverse background in Social Media Marketing and Account Management, I bring a creative and analytical approach to building lasting relationships and driving measurable results.I specialize in: Maximizing customer retention & satisfaction through proactive engagement and strategic problem-solving Navigating complex digital landscapes to align solutions with client goals Bridging technology & human connection, ensuring seamless adoption and long-term valuePassionate about continuous learning, I embrace challenges as opportunities to refine my skills and adapt to evolving industries. With a foundation in Finance & Marketing from CSUF, I blend data-driven decision-making with a deep understanding of customer needs.I’m always eager to connect, share insights, and explore opportunities for collaboration
Experience
Senior Customer Success Manager
Nov 2025 — Present
Education
Sage Hill School
High School Diploma
2006 — 2010
California State University, Fullerton
Bachelor's Degree, Marketing
2012 — 2016
Skills
- Social Media Marketing
- Microsoft Excel
- Microsoft Office
- Social Media
- Teamwork
- Marketing
- Public Speaking
- Google Analytics
- Event Planning
- Financial Analysis
- Customer Service
- Time Management
- Microsoft Word
- Google Adwords
- Leadership
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