Jessica M.
Global Learning and Development Specialist @Cynosure, LLC.
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WORK HISTORY
Global Learning and Development Specialist @Cynosure, LLC.
Using my clinical expertise from extensive field experience and device knowledge, I develop online learning systems and digital content for our internal and external learning on a global scale. •Create and Develop Instructional Design on a clinical education digital learning platform utilizing Rise 360.• Develop protocols and processes for clinical training team’s digital responsibilities.• Lead the customer onboarding experience and serve as a conduit throughout the educational journey.• Support the evaluation of emerging technologies that enable superior learning experiences to include, but not limited to, webinars and e-learning.• Partner with Regulatory and Legal departments to deliver clinical training documents and resources for field employees and customers. • Proficient in SharePoint, MS Teams and MS Office, One Drive, Showpad, SAP.
EDUCATION
National Laser Institute of Dallas
Senior Laser Technician, Laser Aesthetics
The Salon Professional Academy-Tampa
Aesthetics, Aesthetician/Esthetician and Skin Care Specialist
Indiana University Bloomington
Bachelor's degree, Communication, Journalism, and Related Programs
Beauty and Health Institute
Electrologist, Medical Aesthetician, Electrologist
ABOUT JESSICA M.
I am a clinical content developer at Cynosure Lutronic, a leading provider of laser and light based devices for the medical aesthetics industry. I have over 10 years of experience in this field, as well as a bachelor\'s degree in journalism and communications. I also hold licenses in laser technology, aesthetics, and electrology.My core competencies include clinical education, instructional design, digital content creation, and laser aesthetic product knowledge. I use Rise 360, Adobe, Premiere Pro, Showpad, and other content & learning platforms to develop engaging online learning systems and digital content for internal and external learners. I am passionate about facilitating the growth and development of professionals in this dynamic and innovative industry, and I strive to provide the best learning experience possible.
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