Jessica Ginn

About Jessica Ginn

I\'m an Epic HB and Charge Router builder interested in solving complex problems. I’m persistent about uncovering possibilities in Epic and I have a track record of writing creative logic, simplifying workflows, and automating processes. I\'ve been working/building in Epic for over a decade and have certifications in HB Administration including SBO, HB Claims and Electronic Remittance Administration, Charge Router, Grand Central, and Prelude. Below are some successes I’m proud of- Used Reporting Workbench to auto-reverse over 1,700 erroneous adjustments, and then adapted the logic into a system action for ongoing cleanup- Designed a creative way to reference ADT discharge disposition mappings to claim values in rule logic to automate 400 rebills per month for late changes to coding - Worked on a self-pay credit cleanup project that resulted in a 67% overall decrease in HB patient credits and saved manual work hours- Eliminated the need for dummy payers and plans in a workflow for philanthropic aid by combining account activities, system actions, and statement skips in a new way- Developed a report to help operators adjust over 6K false outstanding balances due to a contract load error

Experience

1. Product Owner

   Mount Sinai Health System

   Jul 2025 — Present · US

   Serve as a product owner for charging.

Education

• University of Cincinnati

  Bachelor of Arts (B.A.)

  2012

Skills

• Healthcare Management
• Charge Master
• Testing
• Hospital Revenue Cycle
• Healthcare Information Technology (Hit)
• Epic Hospital Billing
• Process Improvement
• Hospitals
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Healthcare
• Leadership
• Go Live Support
• Report Writing
• Charge Description Master
• Cdm
• Resolute Hospital Billing
• Charge Capture
• Epic Systems
• Emr
• Customer Service