Jessica Frankmann

Employee Relations Manager @The Exchange

El Paso, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2020 — Present

Employee Relations Manager @The Exchange

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Regionally supervises 8 human resource staff in multiple states.Interprets and applies laws, executive orders, regulations, policies, and concepts in regard to classification, employee management relations, training, organization structuring, labor-management relations, and personnel management for over associates.

EDUCATION

N/A

Amberton University

Certificate, Human Resources Management and Services

N/A

Amberton University

Master of Business Administration - MBA, Strategic Leadership

2004 — 2007

Augusta State University - College of Business Administration

Bachelor of Arts, Political Science/Intl. Studies

2000 — 2002

Aiken Technical College

Associate of Arts, Political Science and Government

SKILLS

Inventory ManagementSix SigmaProgram ManagementSupply Chain ManagementCustomer ServiceForecastingContinuous ImprovementHuman Resource PlanningLogisticsTrainingOffice ManagementRailPurchasingProcess ImprovementMrpOffice AdministrationSapInternational SalesInternational LogisticsTransportationWarehousingCustoms RegulationsInternational TradeAir FreightShippingProject ManagementMicrosoft OfficeSalesFreight ForwardingTransportation ManagementExportLeadershipSupply Chain3plLogistics ManagementLean ManufacturingTrade ComplianceOperations ManagementFreightSupply Chain Optimization

ABOUT JESSICA FRANKMANN

As an Employee Relations Manager at the Army & Air Force Exchange Services, I provide trusted advice to senior leaders and managers to align HR strategies and initiatives with business goals and objectives. I support over associates across multiple locations, facilitating retention strategies, fair labor practices, employee engagement, workforce development, and change management processes.I have a Master\'s degree in Business Management with a concentration in Strategic Leadership and a Human Resources certification from Amberton University. I currently have over 10 years of management experience in different sectors. I serve as a trusted advisor and skilled in policy development, performance management, and talent acquisition. I have contributed to several successful projects, such as implementing new suicide awareness processes, increasing employee engagement, change management, and streamlining exit interview processes. I am welcome integrity, loyalty, and diversity.

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