Jessica Exilus
Senior Customer Success Account Manager at Microsoft with expertise in Accessibility and Creative Thinking.
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jessica Exilus
As a Customer Success Account Manager at Microsoft, I help enterprise customers achieve their business outcomes and realize value from their technology investments. I have a BA in Psychology and Special Education from William Paterson University of New Jersey, and I am passionate about accessibility and inclusion. I have over 6 years of experience in various roles at Microsoft, including training, community development, and customer success. I have acquired multiple certifications in accessibility, creative thinking, and customer-facing skills, and I have received several honors, such as the Congressional Award, the MVP Microsoft Award, and the Hunger Hero Award. I have strong skills in negotiation, leadership, and sales, and I collaborate with diverse teams and stakeholders to deliver impactful solutions and support. I am driven by the mission of empowering every person and organization on the planet to achieve more.
Experience
Senior Customer Success Account Manager
Mar 2026 — Present
Education
PennWest California
Special Education and Teaching
2005 — 2007
William Paterson University of New Jersey
Bachelor's degree, Psychology and Special Education
2007 — 2010
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