Jessica C Davis

About Jessica C Davis

I\'m a principal analyst in the managed services channel practice at Omdia where I cover the global MSP and MSSP landscape. My focus includes large MSPs and how service providers adopt AI, automation, and cybersecurity to scale their operations, serve clients, and stay competitive. I also track M&A and investment trends shaping the next generation of the MSP business.The MSP-delivered global managed services market will reach $593 billion in 2025, and it’s entering a period of rapid transformation. A wave of disruptions is hitting the model: agentic AI, workflow automation, intensifying cybersecurity threats, and rising investment from private equity and venture capital. MSP 3.0 is on the horizon, and it’s cybersecurity-first, with AI and automation underlying a trajectory to greater efficiency.I\'m proud to be a part of a global team of exceptional MSP-focused analysts led by Robin Ody and also including Devan Adams and Jonathan Ong.

Experience

1. Principal Analyst

   Omdia

   Jan 2025 — Present

   I\'m a principal analyst in the managed services practice at Omdia (formerly with the Canalys organization), where I cover the global MSP and MSSP landscape with a particular focus on large MSPs. My work includes analysis of how service providers adopt AI, automation, and cybersecurity to scale their operations, serve clients, and stay competitive. I also track M&A and investment trends shaping the next generation of the MSP business.The MSP-delivered global managed services market will reach $593 billion in 2025, and it’s entering a period of rapid transformation. A wave of disruptions is hitting the model: agentic AI, workflow automation, intensifying cybersecurity threats, and rising investment from private equity and venture capital. MSP 3.0 is on the horizon, and it’s cybersecurity-first, with AI and automation as underlying greater efficiency.I\'m proud to be a part of a global team of exceptional MSP-focused analysts led by Robin Ody and also including Devan Adams and Jonathan Ong.

Education

• Drew University

  B.A., English, Writing, Computer Science

Skills

• Breaking News
• Press Releases
• Digital Media
• Web Content
• Content Strategy
• Newsletters
• Web Content Management
• Magazines
• Copy Editing
• Publishing
• Budget Management
• Analytics
• News Writing
• Podcasting
• Publications
• Google Analytics
• Editorial
• Feature Articles
• Wordpress
• Management
• Online Publishing
• Strategy
• SEO
• Copywriting
• Journalism
• Cms
• Budgets
• Market Research
• Editing
• Headline Writing
• Online Journalism
• Social Networking
• B2b
• Customer Relations
• Social Media
• Public Speaking
• Strategic Partnerships
• Storytelling
• Blogging
• Customer Service