Jessica Dafforn

Brand Strategy Manager @MGM Resorts International

Detroit, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Brand Strategy Manager @MGM Resorts International

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US

Drives strategic marketing initiatives across a portfolio of resorts. Launched data-driven brand strategies that increased customer acquisition and retention, contributing to 12-17% increase in conversions and 123% increase in email CTR. Serves on the core strategic team spearheading Formula 1 \'s debut in Las Vegas and ongoing annual execution, leading high-impact multi-channel campaigns that elevated brand awareness and delivered record-breaking conversions. Strengthens brand identity and loyalty programs, ensuring consistency across all channels. Successfully executed the Gold+ MGM Rewards campaign, resulting in 47% uplift in member engagement.

EDUCATION

2016 — 2016

Grand Circus

Certificate, Front-end development

N/A

MGM Grand Detroit

Management Academy

2001 — 2004

Wayne State University

BFA, Interdisciplinary Electronic Art

SKILLS

CopywritingPcDigital PhotographyFinal Cut ProCasinoAnimationCssHospitalityAdobe Creative SuiteTypographyGraphicsMarketing CommunicationsIllustratorBrochuresJavascriptArt DirectionImage EditingPhotographyBrand DevelopmentVideo EditingPremiereVideo ProductionWeb VideoVideoGraphic DesignAdvertisingArtHtml5Concept DesignEmail MarketingMultimediaDirect MarketingAvid Media ComposerCreative StrategyIllustrationLogo DesignIndesignFlyersEditingLayout

ABOUT JESSICA DAFFORN

Senior marketing strategist with 20+ years of experience leading brand, customer…

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Jessica Dafforn — Brand Strategy Manager at MGM Resorts International in Detroit, MI, US | Unifers