Jessica C.

Jessica C.

Project Manager @Casepoint

Washington, DC, US
MOBILE NUMBERS
+13•••••••42

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WORK HISTORY

Dec 2022 — Present

Project Manager @Casepoint

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Washington, DC, US

EDUCATION

N/A

American University

BA

SKILLS

Customer ServiceSharepointTrainingCross-Functional Team LeadershipDigital MediaFundraisingTest PlanningBusiness Process ImprovementStrategic PartnershipsProject ManagementStrategic PlanningSupervisory SkillsProgram ManagementMicrosoft OfficeMicrosoft ExcelRequirements AnalysisManual TestingProcess SimulationManagementProcedure DevelopmentVisioStrategyTeam LeadershipInternal CommunicationsAnalysisProject CoordinationRegression TestingSocial MediaDatabase AdministrationGovernmentProcess ImprovementEmployee TrainingContract ManagementOutlookLeadershipBudgetsBusiness IntelligenceQuality Assurance

ABOUT JESSICA C.

Dynamic and forward-thinking Senior Product Manager/Service Designer with a history of gathering requirements from business and technical functions, defining success criteria and milestones, ensuring alignments with stakeholder requirements, and proactively addressing challenges. Skilled in problem-solving, communicating with the C-suite, and utilizing human-centered techniques. Ability to generate solutions, demonstrate effective leadership, build high-performance teams, and make critical decisions in changing business environments.Selected Highlights• Currently hold Secret Level DoD CAF Clearance, Public Trust Level NIH Clearance, and experience in engaging with and displaying executive-level communications. • Significant experience working across multiple teams, both internally and externally to build successful organizational tools utilizing AGILE and UCD methodologies and mentoring staff. • Skilled in leading long-term projects, including a two-year compliance review during time with Discovery Communications; the project impacted six teams, reduced redundancies, and enabled the reassignment of two FTEs

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