Jessica Coombes
Customer Success & Operations Manager Superstar
- Role
- Customer Success Manager at Cowry Solutions
- Location
- Kaneohe, HI, US
- LinkedIn followers
- 500 followers
About Jessica Coombes
Customer success has always been at the center of my work. For years, I partnered closely with Microsoft ecosystem partners, helping them grow, streamline operations, and deliver measurable value to their customers through strategy, technology, and strong relationships.That experience ultimately shaped my next chapter: becoming a Managing Partner of a dental handpiece repair company. After working alongside small and mid-sized businesses across industries, I saw firsthand how critical reliability, responsiveness, and trust are, especially in healthcare environments where downtime directly impacts patient care.Today, I apply the same customer-first mindset, operational discipline, and partnership-driven approach to dental handpiece repair. My focus is on building a service-oriented business that dentists can rely on for precision repairs, fast turnaround times, transparent communication, and long-term value.I’m passionate about bridging business strategy with hands-on service, supporting dental practices with dependable solutions, and building a company rooted in integrity, consistency, and strong relationships.If you’re a dental professional looking for a reliable repair partner, or a business owner who enjoys connecting over entrepreneurship and growth, I’d love to connect.
Experience
Customer Success Manager
Jan 2020 — Present · Los Angeles, CA, US
Skills
- Sales Process
- Windows 8
- Analysis
- Integration
- Crm
- Customer Relationship Management (Crm)
- Software Development
- Rfq
- Rfi
- Rfp
- Microsoft Excel
- Photoshop
- Technical Support
- Business Analysis
- Databases
- Html
- Software Quality Assurance
- Invoicing
- Windows
- Outlook
- Process Improvement
- Lync
- Cmas
- Consulting
- Dynamics 365
- Microsoft Office
- System Administration
- Sales Operations
- Professional Services
- Customer Service
- Test Case Generation
- Office 365
- Visio
- Saas
- Microsoft Dynamics
- Skype for Business
- Microsoft Partner Sales Exchange
- Os X
- Software Documentation
- Onenote
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