Jess Clapper
Leader of high-performing enablement and learning teams.
- Role
- Director, Revenue Enablement at OEC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Jess Clapper
Leader of high-performing learning and enablement teams. Passionate about giving folks the tools and skills they need to be successful. I thrive in environments with tight deadlines where quick, decisive action is needed. j••••••••@gmail.com
Experience
Director, Revenue Enablement
Aug 2024 — Present
Education
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), Political Science
Skills
- Customer Experience
- Adobe Indesign
- Change Management
- Outsourcing
- Performance Management
- Crm
- Employee Training
- Process Improvement
- Onboarding
- Indesign
- Instructor-Led Training
- Leadership
- Coaching
- Leadership Development
- Vendor Management
- Hands-on Training
- Program Management
- Training
- Customer Satisfaction
- Sharepoint
- Training Delivery
- Customer Relationship Management (Crm)
- Contact Centers
- Call Center
- Management
- Team Building
- Team Leadership
- Adult Education
- Customer Retention
- Customer Service
- Business Process Improvement
- Call Centers
- Sales
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