Jessica Britz Tucker

About Jessica Britz Tucker

Optimistic. Open-minded. Resourceful. Adaptable. Intelligent. These are just a few of the words my clients, trainees, colleagues, and managers have used to describe my work developing relationships and skills in employees at several large companies across Texas. I am known as an expert communicator and collaborator, efficiently working with upper-level management and hiring teams to develop efficiency-boosting training programs from the ground up. My true passion lies in helping others succeed, providing as much help to staff members as possible, starting from the pre-hiring process. I have been relied on for expertly handling pre-interview processes and moving employees all the way up to training once onboarded. My core competencies are: Staff Training Program Development, Employee Relations and Development, Human Resources, Team Leadership, Talent Development, Sales Management, Process Analysis, Cross-functional Management, and Client Relations. Some of my selected highlights: • Improved overall onboarding time for new hires at Smart City by collaborating with hiring managers and team leaders to develop new, more efficient developmental training programs. • Facilitated 40+ training sessions for 300+ new hires, teaching them specifics about the functions of their roles and company procedures and policies. • Maintained the lowest overall cancellation rate and highest customer satisfaction rating through expert customer relationship development and communication. In my free time, I enjoy traveling, spending time with my family, refurbishing vintage furniture, trying new foods, enjoying coffee, crafting, caring for animals, and watching movies. I look forward to meeting you! You can reach me at (21••••••70 or j••••••••@gmail.com

Experience

1. Experience Management Consultant, Faas West Market Lead, Supervising Associate

   EY

   May 2022 — Present · Dallas, TX, US

Education

• Oklahoma State University

  Bachelor of Science in Business Administration – Human Resource Management, 3.8 GPA, Business Administration and Management, General

  2010 — 2014

Skills

• Digital Marketing
• Advertising
• Microsoft Office
• Visual Merchandising
• Account Management
• Internships
• Direct Sales
• Sales
• Facebook
• Cross-Functional Team Leadership
• Marketing
• Online Advertising
• Event Planning
• Merchandising
• Employee Relations
• Team Leadership
• Customer Service
• Inventory Management
• Marketing Communications
• Social Networking
• Powerpoint
• Email Marketing
• Management
• Mac
• Leadership
• Recruiting
• Social Media
• Human Resources
• Social Media Marketing
• Retail