Jessica Alley
Concierge Front Desk Operations @One Willow Bridge Road Condominium Association, Inc
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WORK HISTORY
Concierge Front Desk Operations @One Willow Bridge Road Condominium Association, Inc
Vail, CO, US
Dual front desk/concierge role, with a focus on the concierge duties.• The concierge desk significantly influences the property\'s atmosphere.• Provide luxury service for guest requests, follow-up with guests in a timely manner, & maintain accurate logs of guest activities.• Implemented policies and procedures that improved the luxury level of service provided.• Communicate and assist co-workers, contractors, etc.• Provide services that exceed guest expectations.• Assist with bellman & building operations when needed.
EDUCATION
Johnson and Wales University
Bachlors, Sports/Entertainment/Event Planning
University of Northern Colorado
Bachelor of Arts; Bachelor of Science, Sports Medicine 2006
SKILLS
ABOUT JESSICA ALLEY
Gallup Top Five Strengths: Woo, Empathy, Maximizer, Relator…
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