Jessica Y.
People-First Leader 💡 | Warranty & Tech Support Pro 🔧 | HR & Ops Problem-Solver 🧩 | 15+ Yrs Making Teams Stronger, Systems Smoother & Customers Happier 😊
- Role
- Warranty, Tech Support, & Asset Control Supervisor at Bdx Performance
- Location
- La Crosse, VA, US
- LinkedIn followers
- 500 followers
About Jessica Y.
Unlocking Business Potential with a Customer-Centric Approach! With over 15 years in the customer service arena, I bring a wealth of experience and passion for putting customers at the heart of every business strategy. As a seasoned management consultant with 3+ years of experience, I\'ve honed my skills in transforming businesses and leading them toward exceptional growth and efficiency. Leadership Guru | With over 5 years of leadership experience, I\'ve navigated teams through challenges and triumphs, always aiming for excellence and innovation. HR Whiz | My expertise in Human Resources Management encompasses everything from recruiting and staffing to hosting dynamic job fairs and crafting standout resumes. Business Scaling & Optimization | I’ve successfully scaled businesses and optimized processes, always with a keen focus on enhancing the customer experience and reducing process complexities. Whether it\'s transforming business processes, optimizing customer interactions, or leading teams to success, I\'m dedicated to creating a seamless, enjoyable experience for both clients and colleagues. Let\'s connect and explore how we can elevate your business together!
Experience
Warranty, Tech Support, & Asset Control Supervisor
Apr 2025 — Present · South Hill, VA, US
Education
Martinsburg High School
General Studies, Business/Commerce, General
2001 — 2005
Strayer University
Business Administration, Management and Operations
2008 — 2015
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