Jessica Wu

Role
Manager, Cs Knowledge at Alation
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jessica Wu

PROJECT & PROGRAM MANAGEMENT ‣ Invigorated by building something from nothing - give…

Experience

  1. Manager, Cs Knowledge

    Alation

    Dec 2021 — Present

    Develop, manage, and drive adoption and strategy across multiple programs and projects under the Support organization including the Alation Knowledge (KCS) Program and Support Specialization Program. Programs and projects seek to drive internal enablement and proficiency which ultimately drives efficiency and scale.

Skills

  • Customer Service
  • Technical Support
  • Project Management
  • Team Building
  • Data Analysis
  • Strategy
  • Troubleshooting
  • Analytical Skills
  • Microsoft Office
  • Advertising
  • Management
  • Sales
  • Strategic Planning
  • Crm
  • Knowledge Base
  • Time Management
  • Microsoft Excel
  • Leadership
  • Salesforce.com Administration
  • Kcs
  • Analysis
  • Salesforce.com

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