Jessica van Hoose

About Jessica van Hoose

I’m an executive leader passionate about building systems and cultures that help children, families, and educators thrive.Under my leadership, we’ve achieved record improvements in tuition revenue, family satisfaction, and workforce retention while redefining what quality and accessibility look like in early education.I believe leadership is both art and discipline. Rooted in trust, accountability, and curiosity. I’m especially passionate about developing leaders who know their “why,” make data-driven decisions, and care deeply about people.

Experience

1. Executive Vice President & Chief Revenue Officer

   Child Development Schools

   Jun 2024 — Present

   As EVP & Chief Revenue Officer for one of the nation’s largest early-childhood education networks, I lead strategy, operations, and performance across 11 states, 275+ schools, and children served daily. My focus is on aligning people, systems, and growth strategies to ensure financial strength, quality outcomes, and a world-class customer experience.Key Achievements:Revenue & Profitability: Delivered +$14.1M YOY tuition revenue growth, while improving EBITDA through disciplined cost and labor management.Billing Transformation: Created the company’s first centralized billing team — reducing write-offs by $3M in the first year and significantly increasing USDA reimbursements.Operational Excellence: Organized a new facilities division to align investments with local market needs, optimizing capital use and response time.Commercial Strategy: Built and launched a Commercial Strategy Team to drive enrollment growth, pricing, and regional marketing alignment.Leadership Development: Partnered with HR and Training to create a high-impact, in-person onboarding experience for Directors and DMs — achieving a 95% retention rate among new school leaders.Quality & Compliance: Strengthened Quality systems to increase star ratings across every state and reduce licensing violations by 11% YOY.Customer Experience: Launched the AskNicely NPS platform for families and staff, resulting in a 5% family satisfaction increase and a 3% staff NPS improvement.Culture & Recognition: Designed and implemented the Scorecard performance system, linking leader bonuses to 11 measurable KPIs for alignment and accountability.

Education

• University of Central Arkansas

  Early Childhood Education and Teaching

• Bauxite High School

  Diploma

  2002 — 2006

Skills

• Staff Development
• Classroom
• Microsoft Word
• Team Leadership
• Customer Service
• Educational Leadership
• Curriculum Development
• Event Planning
• Powerpoint
• Training
• Public Speaking
• Tutoring
• Leadership
• Management
• Microsoft Office
• Coaching
• Teaching
• Lesson Planning
• Strategic Planning