Jessica Stultz

Experience

1. Senior Client Services Coordinator

   Rightsourcing By Magnit

   Sep 2015 — Present

   Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operation functions efficiently in conjunction with additional onsite or off-site team members.• Implement new processes and enhance current processes to strengthen efficiency• Work in conjunction with OPM to process various types of candidates; payroll service, independent contractor compliance and credential tracking.• Conduct orientation for all new workers either face-to-face or via phone providing new hire orientation packet and having s/he sign all necessary paperwork.• Have worker complete client background check requirements. Upon approval, worker can receive badge and be set up for their assignment.• Enter all new hires in RightSourcing Technology.• Resolve and follow through with all issues related to the worker, either at the request of the worker or that of his/her manager in a timely manner.• Provide consistent and timely updates of problems and their resolution to the OPM. • Escalate to the OPM any serious issues that may jeopardize RightSourcing’s position with the client or staffing supplier, or issues that require the involvement of senior RightSourcing resources.• Consistently exhibit friendly, professional customer service.• Facilitate the fulfillment of temporary requisitions through RightSourcing systems.• Efficiently manage the relationship/interaction of the approved staffing desk suppliers and managers.• Manage distribution of open orders to staffing desk team daily.• Identify process efficiencies and recommend implementation to the OPM.• Resolve and follow through with all issues related to the worker, manager, and staffing agency in a timely manner.

Education

• University of North Carolina Wilmington

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2007 — 2011

Skills

• Account Reconciliation
• Marketing
• Balance Sheet
• Leadership
• Training
• Financial Analysis
• Interviews
• Bank Reconciliation
• Time Management
• Technical Recruiting
• Social Networking
• Gaap
• Management
• Recruiting
• Sourcing
• Accounting
• Project Management
• Accounts Payable
• IT Recruitment
• Customer Service
• Interviewing
• Talent Acquisition
• Social Media
• Accounts Receivable
• Tax Accounting