Jessica Steckbeck
Program Specialist @KinderCare Learning Companies
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WORK HISTORY
Program Specialist @KinderCare Learning Companies
York, PA, US
Partner with directors of the center to manage teaching staff, support families, enrollment, accreditation, interviewing, hiring, and various operational objectives• Experienced trainer of state licensing knowledge, center procedures, and company policies• Build positive relationships with families, state licensing authorities, management, and fellow teachers• Partner with parents to provide the best care and education for each individual child (Example: teething, potty training)• Ensure implementation of KinderCare\'s curriculum and activities in a way that is consistent and fun for each child• Motivate and mentor center staff on curriculum growth and professional career development• Interact with the children to promote socialization and development, such as counting, ABCs, and even Spanish• Advocate proper behavior, respect, dealing with emotions and feelings• Mentor daily duties: lead daily lesson plans, light cleaning, feeding of meals, change diapers and clothing as needed• Cross trained to provide support in other roles such as cook, driver, and assistant director responsibilities
EDUCATION
York College of Pennsylvania
Bachelor of Science (B.S.) Biology, Sustainability & Environmental Studies Minor
ABOUT JESSICA STECKBECK
Quality Specialist with 7 years of Quality experience and over 10 years’ in customer service. I am a motivated, organized, hard-worker, with attention to detail. I have strong scheduling and problem solving skills with an understanding of food safety, medical device/packaging regulations, and industry standards. I am experienced in corrective and preventive actions, including root cause analysis techniques, documenting findings/actions, potential causes, implementing actions, leading weekly team meetings, participating in regulatory body and customer audits. I am skilled in identifying and addressing compliance gaps and risks across quality systems via management contacts. My previous job responsibilities have provided extensive exposure to GMP/GDP, medical device regulations (Medical Device Single Audit Program), food safety compliance (HACCP, SQF, BRC, FDA, USDA), document control, compliance/certification audits (MDSAP, ISO, FDA, Customer), NCR/CAPA/Customer Complaint investigations, Training Program management, Internal Audit Program management, Safety Committee involvement, 5S Program implementation, and software administrator responsibilities (MQ1, DocuSign, MasterControl, SAP). Continuous Improvement Opportunity Examples: 1) Eliminated hold log documentation inefficiencies by implementing a status system 2) Eliminated paper waste produced from on-site audits
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