Jessica Parsons Stam
Account Manager | Helping healthcare and technology organizations like yours achieve their business transformation and customer experience goals.
- Role
- Customer Support & Operational Services Account Manager at TEKsystems
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Jessica Parsons Stam
I’m an Account Manager at TEKsystems, partnering with healthcare organizations across Payer, Provider, Life Sciences, and Pharmaceutical patient‑support spaces. I help customers improve patient experience, strengthen operations, reduce costs, and mitigate risk through strategic workforce and technology solutions.With a foundation in relationship management and strategic planning, I focus on connecting healthcare leaders with solutions that drive efficiency and better outcomes. TEKsystems is a global business and technology services provider recognized across Cloud, Data, Digital, and Automation, helping organizations transform how they deliver care and operate.My work spans talent strategy, managed and outsourced services, and technology‑enabled solutions supported by partnerships with Google, AWS, Microsoft, ServiceNow, and other industry leaders.
Experience
Customer Support & Operational Services Account Manager
Jan 2024 — Present
Managed end-to-end client relationships within the healthcare sector, ensuring high levels of satisfaction and service delivery.Acted as the primary liaison between healthcare clients and internal support teams to resolve issues, streamline operations, and enhance service quality.Oversaw onboarding and implementation processes for new clients, ensuring smooth transitions and alignment with operational goals.Analyzed service performance metrics and client feedback to identify trends and drive continuous improvement initiatives.Collaborated cross-functionally with recruiting, compliance, and IT teams to ensure seamless support and operational efficiency.Delivered regular business reviews and performance reports to clients, highlighting key insights and opportunities for optimization.Ensured compliance with healthcare regulations and internal service standards.
Education
Canyon Del Oro High School
High School Diploma
Arizona State University
Bachelor’s Degree, Communication, General and Minor in Business
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.