Jessica Smith

About Jessica Smith

Senior quantitative research professional providing actionable insights and recommendations to B2B and consumer clients. My expertise spans the entire research lifecycle, from ideation and survey design to complex data analysis and client-facing deliverables. Thriving in dynamic environments, I take ownership of projects and consistently surpass expectations. I skillfully navigate quantitative data, transforming it into actionable insights. Written analyses, reports, and presentations are captivating and resonate with diverse audiences, ensuring effective communication. Collaboration is seamless with internal and external stakeholders, fostering a culture that prioritizes excellence and client satisfaction.

Experience

1. Customer Insights Senior Manager

   Hubbell Incorporated

   Nov 2024 — Present · Shelton, CT, US

   We power progress and make a difference in the world. As a provider of electrical and utility products, we’re focused on reducing our operational impact, driving social and environmental responsibility in the workplace, and delivering solutions that help our customers solve critical challenges. At Hubbell, we electrify economies and energize communities.

Education

• Western Illinois University

  Bachelor of Science (BS), English & Education

  1980 — 1983

Skills

• Primary Research
• Crm
• Quantitative Research
• Marketing Research
• Customer Insight
• Focus Groups
• Questionnaire Design
• Analytics
• Business Strategy
• Survey Design
• Advertising Research
• Data Collection
• Segmentation
• Microsoft Office
• Market Research
• Online Research
• Consumer Behaviour