Jessica Smiley
Training and Development
- Role
- Program Manager, Training & Development at Bloomberg Industry Group
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Jessica Smiley
Results-driven Program Manager with 7+ years of experience in program and project planning, execution, and evaluation across diverse industries, including HR, DEI, and organizational initiatives. Proven ability to optimize operational efficiency by centering data and the user experience to improve and streamline processes. An effective leader and collaborator with experience leading cross-functional teams and building partnerships with internal and external stakeholders.Notable Program Management Impacts: • DEI Training: Hosted DEI training for Engineers in Residence Program, garnering 100% attendee satisfaction.• Stakeholder Collaboration: Collaborated with Learning and Development team to improve content moderators accuracy by 16%.• Belonging: Oversaw DEI growth strategy, supporting over 250 employees and increasing team belonging by 18%.Core Program Management Skills:• Over 7 years of experience in program and project planning, execution, and evaluation across diverse industries.• Proven ability to optimize operational efficiency through data-driven approaches and a focus on the user experience.• Effective leader and collaborator with experience leading cross-functional teams and building partnerships with internal and external stakeholders.• Proficient in change management, guiding teams and organizations through transitions.• Skilled in training facilitation to impart knowledge and skills effectively.• Demonstrated ability in strategic thinking and influencing product roadmaps to align with organizational goals.Program Manager Strategies to Improve Efficiencies: • Maintain strong relationships with stakeholders• Define project scope and stakeholder expectations • Leverage quantitative and qualitative data• Foster collaboration amongst team members• Establish clear and effective documentation Technical Tools and Skills: • SQL• Python• Tableau• Asana• Excel• Six Sigma• SurveyMonkey• Google Suite
Experience
Program Manager, Training & Development
Jan 2025 — Present
Education
Georgetown Law
Doctor of Law (J.D.)
Howard University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Skills
- Curriculum Development
- Event Planning
- Classroom Management
- Tutoring
- Lesson Planning
- Classroom
- Educational Technology
- Management
- Curriculum Design
- Educational Leadership
- Legal Assistants
- Teacher Training
- Teaching
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