Jessica Shields

About Jessica Shields

I have a passion for problem-solving and taking complex projects with lots of moving pieces from start to finish. I like designing and building intricate, precise systems to efficiently transform data into results that offer stability and sustainability Leadership and Coaching – I believe in helping my team achieve individual goals and team objectives. Mentoring others comes naturally, and I am adept at creating new hire training materials for various positions. I remain calm under pressure, creating a cohesive environment where employees thrive. Process Improvement and Business Acumen – Working my way up in organizations to leadership positions affords me a holistic approach to business process improvements. I enact changes that work across cross-functional teams. I’ve worked in highly regulated industries and understand the complexities of marrying innovation with regulatory standards. Program Management – I excel in gathering and reviewing data to identify gaps in service. Once I find the gap, I work with team members to create a program to fill the need. I have successfully developed, launched, and managed programs that were duplicated at the state level. Whether that’s revenue, productivity, patient experience, or employee engagement. I like to use numbers to start conversations, course correct, and show progress/growth. Instructional Design and Public Speaking – Proven ability to thrive and produce results in complex environments requiring analytical, strategic planning, professional presentations, and written skills. I am trusted to represent companies and new program initiatives through speaking engagements. I know how to tailor the message to the audience. Career Highlights • Spearheaded Full Recognition from the CDC Diabetes Prevention Recognition Program for The Weigh to Health Program within two months. Completed roll out to 11 different hospital locations with 30+ dietitians • Optimized the Outpatient Nutrition Service staffing model in the Salt Lake City Service area; increased appointment capacity by 12% per week, per dietitian • Boosted revenue for Intermountain Healthcare by overhauling company-wide programs and expanding service capacities – 725% • Awarded $23k+ in nutrition supplement grants – secured services for over 750 underinsured patients Please connect with me 🤝on LinkedIn to see how we can collaborate.

Experience

1. Director, Office of Health Promotion & Wellness

   Intermountain Health

   Mar 2022 — Present