Jessica Rich
- Role
- Claim Section Manager - Home and Commercial Claim Services (Hccs) at State Farm
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jessica Rich
Customer-focused leader with a talent for understanding and delivering…
Experience
Claim Section Manager - Home and Commercial Claim Services (Hccs)
Apr 2022 — Present · Richardson, TX, US
In this role, I lead and manage a dedicated team of 100+ employees, including first-line leaders (8+), within the Home and Commercial Claim Services (HCCS) department. As a leadership coach and mentor, I guide and empower my team members to reach their full potential while being challenged to deliver exceptional results. I administer claims programs, policies, and procedures, ensuring efficient and customer-focused operations with the team. I am also a trusted consultant, collaborating…
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