Jessica Rhea

About Jessica Rhea

Respected Workday HCM, Recruiting and Talent & Performance Pro Certified Human Resources Information Systems Principal Analyst offering wealth of experience with Workday Human Capital Management applications including HCM, Business Processes, Security, Compensation, and Benefits, with area of expertise in Talent and Performance Management and Recruiting. Responsibilities include but not limited to global implementation, system configuration, testing, training, reporting and managing the Workday HCM, Recruiting and Talent & Performance database management system to meet the needs of the organization. I am passionate about Workday technology, assisting customers and all the challenges of implementing and configuring Workday to meet customer needs. Background includes roles of Human Resources Information Systems Analyst and Human Resources Business Partner. Reputation for attention to detail, and for standardizing and improving processes to optimize organization performance and innovation. Strengths include system implementation and configuration, innovation, team building, collaboration, training and adaptability to change.

Experience

1. Principal Analyst, Hris

   Westlake

   Sep 2018 — Present · Houston, TX, US

   Serve as the subject matter expert for the Workday HCM, Business Processes, Security, Recruiting and Talent and Performance Management Modules. As well as mergers and acquisition and HCM, Performance, Talent and Recruiting Global Implementations. • Serve as Workday Release Manager to review, analyze, monitor and communicate Workday semi-annual and off-cycle updates. • Responsible for day-to-day operations related to research, design, implementation, configuration, testing, maintenance and technical support across all Workday applications including but not limited to HCM, Onboarding, Business Processes, Security, Benefits, Compensation, Advanced Compensation, Talent and Performance and Recruiting Modules. • Monitor the system for problems, identify and implement correction and prevention activities.• Collaborate with COEs and continually assess business needs and implement measures that will ensure customer expectations are met or exceeded by enhancing system capability and performance.• Review, research, design, test and implement bi-annual Workday releases; determine impact, test for new system features and communicate changes/benefits to COE and end users.• Strong advocate for Workday’s products across the organization. • Create user friendly end-user procedures, training materials, including job aids and live demonstrations upon changes to the system and/or procedures. • Develop and deliver Workday training for end users.• Regularly communicate to the HR organization related to Workday process changes.• Partner with end-users to analyze work process design and flow and improve processes and ensure data integrity. • Actively participate in the Workday Community, training and regional user groups to ensure awareness of current trends and innovation.• Write, maintain and support for reports or queries using appropriate reporting tools; develop and administer custom reports.• Ensure full compliance with Internal and External Audit controls.

Education

• East Tennessee State University

  B.B.A., Marketing

  2003 — 2004

• Virginia Highlands Community College

  A.A.S., Business Administration

  2000 — 2003