Jessica Palu
Digital Transformation Leader with 15+ years of experience driving enterprise-scale ITSM solutions and governance frameworks.
- Role
- Project Manager at Rocket
- Location
- Washington, MI, US
- LinkedIn followers
- 500 followers
About Jessica Palu
Solution Architect with 19 years of technical breath gained through experience in…
Experience
Project Manager
Feb 2025 — Present
Education
Madonna University
Bachelor of Arts (BA)
2001 — 2005
University of Waterloo
Political Science and Government
1997 — 1999
Skills
- Disaster Recovery
- Analysis
- Software Documentation
- Sdlc
- Resource Management
- Sla
- Troubleshooting
- Process Improvement
- Information Technology
- Vendor Management
- Windows 7
- Enterprise Software
- Business Continuity Planning
- IT Outsourcing
- Unix
- Integration
- Hardware
- Service Delivery
- Technical Support
- Business Analysis
- Incident Management
- Strategy
- Project Management
- Servers
- Itil
- Networking
- Hp
- System Administration
- Management
- Project Planning
- Sharepoint
- Training
- Testing
- IT Service Management
- Visio
- Change Management
- Program Management
- IT Operations
- Operating Systems
- IT Strategy
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