Jessica Oliver

Regional Director of Sales @Titan Hospitality

MD, US

I am a hospitality and events sales leader with a passion for building systems, developing teams, and transforming event operations into scalable revenue drivers. With extensive experience in multi-venue restaurant and hospitality environments, I specialize in creating structured sales departments that convert high inquiry volume into successful events while maintaining exceptional guest experiences.As Director of Event Sales for Titan Hospitality Group, I built and currently lead the private events and catering division across multiple venues. My role spans the full lifecycle of event sales operations—from lead intake and pipeline management to contract negotiation, menu planning, event logistics, and post-event financial analysis. I oversee the coordination between sales, operations, culinary teams, and clients to ensure seamless execution of events ranging from corporate functions and pharmaceutical dinners to weddings and large-scale celebrations.One of my core strengths is operational structure. I have implemented standardized sales processes, SOPs, training programs, and event workflows that enable teams to manage high-volume inquiry pipelines while maintaining consistent service and booking performance. By introducing KPI tracking, performance dashboards, and clear accountability systems, I help teams stay organized, proactive, and focused on revenue growth.I am passionate about developing people and empowering teams with the tools, processes, and training they need to succeed. My leadership style blends strategic planning with hands-on operational support, ensuring that both clients and internal teams have what they need for successful event execution.At the center of my work is a simple goal: turning complex event operations into organized, high-performing systems that deliver exceptional experiences for guests while driving measurable revenue growth for hospitality organizations.Average of a 36% growth across 7 venues for 2025.

Southern New Hampshire University

Bachelor of Business Administration - BBA

Master Class Management.com

Certificate in Leadership Management, Management Skills & Leadership Development Course

Queen Anne's County High School

Diploma GPA & FFA Honors, Agribusiness/Agricultural Business Operations

University of Phoenix

Associate's degree, Business Management