Jessica Jackson
ServiceNow Extern | CAD | CSA | CSM
- Role
- Servicenow Extern at ServiceNow
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Jessica Jackson
Experienced professional with a strong track record in executing strategic approaches and…
Experience
Servicenow Extern
Mar 2023 — Present · US
Demonstrated exceptional proficiency by successfully completing a rigorous 16-week program, acquiring essential technical skills, and delivering tangible enhancements to service delivery and customer satisfaction•Implemented ServiceNow Risk Management solution, resulting in a significant 25% reduction incompliance-related incidents and improving overall risk visibility for the organization•Engineered a seamless and intuitive user interface for Next Experience, leveraging platform interfaces,which significantly improved user adoption and increased customer conversion rates by 35%•Designed, configured, tested, and deployed a custom ServiceNow application, effectively utilizing UI Policy, business rules workflows. Presented tow capstone projects to senior ServiceNow Trainers.•Experience with Web Services Integration (SOAP, REST, and JSON) and developed reports, dashboards,and homepages to provide valuable insights for decision making rules, and workflows to streamlineprocesses and enhance operational efficiencies rules, and workflows to streamline processes andenhance operational efficiency
Education
Ohio Virtual Academy
High School Diploma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.