Jessica Nguyen
Logistics Coordinator @CMA CGM
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WORK HISTORY
Logistics Coordinator @CMA CGM
CA
Coordinated to obtain Intermodal, Shipping / Air carriers and NVO consolidators for Air/Ocean/Land transport rate quotations.• Sent rates quotations to customer and agents upon request.• Coordinated with the sales team and updated flight/vessel schedules, sent those to customers.• Liaised with Sea/Air/Rail/Road carriers and Sea / Air terminal handling companies to update bookings and got confirmation on rate validity and schedules etc.• Updated Job sheet and ensured customer bookings have positive retention, prior to accepting the bookings.• Confirmed booking acceptance to customers and received shipping instructions.• Updated information in CCLOG operating system (CargoWise) when bookings are confirmed.• Sent quotations to customers using CargoWise.• Followed up with worldwide POL for Import shipment Pre-advice and prepare Pre-Alerts and sent over to customers.• Prepared invoices as per quotations and transmitted to customers with Pre-Alert. • Liaised with Carriers, Bonded storage facilities, Warehouses, Custom Brokers to move shipments prior incurring storage charges, if customers do not clear it within free time and update customers and invoice for detention.• Monitored the shipment through Carrier and Inter-modal company websites (Air Lines/ Shipping Lines / CN/CP/US Rail companies) and kept customers updated.
EDUCATION
Commercial University of Vietnam
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
ABOUT JESSICA NGUYEN
3+ years’ work experience related to exporting and importing• 2 year’s work experience in a purchasing department• 1 year’s work experience in a project team under high pressure• Great customer service developed through previous employment with AAH corporation and Seneca College• Excellent communication skills, written and orally English, Vietnamese and Chinese • Effective team player with a variety of people from multiple cultures strengthened through both school and work experience• Strong technical knowledge of CBSA, all regulations, especially releasing, accounting and originating• Proficient in Microsoft Office: Word, Excel, PowerPoint performing pivot tables, cell formulations, reports and presentations• Sound knowledge of MSR and Photoshop
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