Jessica Nguyen
Process Engineer @Methods Machine Tools, Inc.
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WORK HISTORY
Process Engineer @Methods Machine Tools, Inc.
Managed the corrective and preventive action program (CAPA) alongside the Quality Manager •Aided with deployment of a quality management system, obtaining ISO 9001:2015 certification in August 2022 •Conducted internal audits to assure strict compliance with all quality control standards pertaining to the company’s ISO requirements and observe opportunities for improvement •Identified opportunities for operational improvements in processes and systems to enhance team performance •Managed small projects to meet operational improvements, resolve issues and deliver objectives •Responsible for the overall analysis of problem solving to determine root cause and methods for prevention •Performed gap analyses of parts warehousing and production operations to identify training opportunities, areas for 5S implementation, and improve efficiency •Developed business process maps to assist with visualizing interdepartmental interactions and provide high-level steps needed to bring processes or product from start to completion
EDUCATION
Attleboro High School
High School Diploma
Wentworth Institute of Technology
Bachelor of Science - BS, Biomedical Engineering
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