Jessica Nelson

Experience

1. Project Coordinator

   Velocity Network

   Apr 2017 — Present · Erie, PA, US

   Develop project plans, goals, and budgets while identifying resources needed, developing schedules, and measuring results in The PSA. Understand overall project objectives, as well as the role and function of each project team member. Ensure the project objectives and requirements are clear and agreed upon by all team members. Coordinate delivery and implementation of projects that meet quality assurance standards. Assist project team in design and development tasks. Organize and manage all phases of the project to ensure on-time completion with budgetary requirements. Drive problem investigation and resolution as-required. Ensuring that risks are identified, communicated, and mitigated and that projects are delivered successfully through to production. Design and maintain technical and project documentation. Communicate to customers by keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Assist the Manager of Client Services with maintaining contact and scheduled with existing managed services clients.

Education

• Gannon University

  MA, English

  2008 — 2010

• Gannon University

  BA, English

  2000 — 2004