Jessica Nelson
Customer Service Representative @GoodLife Fitness
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WORK HISTORY
Customer Service Representative @GoodLife Fitness
Delivered front line support to over 150 members daily, resolving inquiries and concerns efficiently and professionally- Managed bookings and member records using internal scheduling and customer management software- Assisted with process improvements and supported team members to maintain smooth operations.
EDUCATION
Southern Alberta Institute of Technology (SAIT)
Web Developer
ABOUT JESSICA NELSON
Creative web designer and developer skilled in front end technologies and design tools. Specializing in Webflow to design and develop responsive, visually engaging websites. With a background in HTML, CSS and JavaScript, I bring strong attention to detail and a problem solving mindset to every project. Over 5 years in client facing roles where I developed strong communication skills, the ability to multitask under pressure, and a deep understanding of customer needs.
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