Jessica Friedman
Senior Vice President (SVP) Field Operations at GAINSCO
- Role
- Senior Vice President Field Operations at GAINSCO
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jessica Friedman
With over 20 years of experience in the insurance industry, I am a seasoned executive leader specializing in property and casualty insurance, non-standard auto, and personal lines. Throughout my career, I have consistently delivered substantial results by driving long-term profitable growth and operational excellence through strategic initiatives and effective management of nationwide distribution channels.Currently serving as Senior Vice President, Field Operations at GAINSCO Auto Insurance Company (acquired by State Farm), I have successfully led expansive premium growth initiatives, increasing revenues and policies in force within a short timeframe. My leadership was pivotal in establishing and growing the State Farm agent channel, significantly enhancing our market presence and customer engagement.My expertise spans strategic visioning, data-driven decision-making, and fostering a culture of continuous improvement. I am passionate about mentoring talent, building strategic alliances, and leveraging technology to deliver exceptional customer value and drive organizational success.I thrive on challenges and am adept at leading cross-functional teams to execute complex initiatives that align with corporate objectives and drive sustainable business growth.
Experience
Senior Vice President Field Operations
Apr 2021 — Present · Dallas, TX, US
I initially joined the company to lead operations for multiple states through independent agent channels, quickly expanding my job scope to managing product strategy and sales for all 10 states. I managed and led National Accounts, Marketing, Licensing, UX Testing, and Salesforce, reflecting her ability to handle escalating responsibilities. I was promoted in 2021, post-acquisition of the company by State Farm, to Senior Vice President, overseeing significant operations and leading change management initiatives. In this role, I coach, mentor, and lead teams, driving profit and loss accountability across 21 states.
Education
Butler University
Bachelor, Actuarial Science
1995 — 1999
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